Your Live Chat Software + Our Answer Engine = A Win-win
- Instant & Better Responses
- Personalized Recommendations
- Enhanced Agent Productivity
The Splore Advantage: Data-Driven
See the numbers that prove Splore's superiority.
- Reduction in Average Response Times
- Improvement in Customer Satisfaction
- Increase in Agent Productivity through Task Automation
- Costs Saved from Automating Email Support Tasks
- 0%
- 20%
- 40%
- 60%
- 80%
- 100%
- 50%
- 20%
- 40%
- 32%
Why Use Splore to Improve Your Live Chat Performance?
Splore transforms your live chatbot performance with AI-powered automation. Streamline workflows, reduce response times, and deliver exceptional customer experiences.
Improved Customer Satisfaction
Using Splore, you can provide instant answers and personalized recommendations to enhance customer experiences.
Reduced Response Times
With Splore and your live chat software, you can automate routine tasks and streamline workflows, leading to faster response times.
Increased Agent Productivity
Splore answer engine helps you empower your agents with AI-powered tools, enabling them to handle more inquiries efficiently.
Scalability
The combination of our answer engine and your live chat software enables you to handle increased chat volume without compromising service quality.
Knowledge Base Management
You can maintain an up-to-date knowledge base with latest product updates accessible to agents for quick reference using Splore.
Effortless Integration
Seamlessly integrate Splore with your existing live chat software for a unified experience.
There’s more
Empower Agents with AI
Splore provides agents with instant access to a vast knowledge base, ensuring they always have the information they need. In addition, the AI helps prevent human errors and ensures consistent, accurate responses; thus making the agents feel more confident providing support.
Improve Customer Delight with Personalized Experience
The Splore answer engine analyzes customer data to provide personalized recommendations and solutions. This way, you can anticipate customer needs and offer proactive assistance, reducing frustration. In addition, you can ensure a consistent, high-quality experience across all customer interactions with Splore.
Streamline Operations and Reduce Costs
Splore automates routine tasks, freeing up agents to handle more complex issues. The scalability and improved accuracy in responses streamlines overall customer support operations.
Splore Answer Engine vs. Traditional Email Support
Compare our advanced features to traditional methods and see how Splore answer engine streamlines operations, reduces costs, and improves customer satisfaction.
Feature | Splore | Traditional Email Support |
---|---|---|
AI Capabilities | Advanced NLU and machine learning | Rule-based systems or scripted responses |
Knowledge Base | Integrated and up-to-date | Limited or outdated knowledge base |
Personalization | Tailored recommendations based on customer data | Generic responses |
Integration | Seamlessly integrates with existing live chat software | May require manual configuration |
Scalability | Handles increased chat volume efficiently | Can struggle with high traffic |
Proactive Support | Anticipates customer needs and provides proactive solutions | Reactive support based on incoming inquiries |
More use cases!
Internal Knowledge Engine
Instantly find answers to company questions, company-wide.
Developer Help
Get coding assistance and troubleshoot product issues with AI-powered guidance.
Customer Support
Deliver exceptional customer service with AI-powered insights and self-service options.
Email Support Automation
Deflect repetitive emails and resolve common inquiries with AI-powered automation.
Document Analysis
Splore answer engine mines documents, analyzes the information within, and delivers insights in a flash.
Custom Splore-powered Apps
Leverage Splore API to build your workflow apps and improve customer experience.
Why is Splore the #1 choice for growing businesses?
“Splore's AI Answer Engine has revolutionized how our team accesses information. The ease of use and instant access to accurate data have significantly improved our productivity. We can't imagine going back to the old way of doing things.”
“As a developer, having Splore's AI Answer Engine at my fingertips is a game-changer. It saves me so much time when I need quick answers to technical questions. This tool is a must-have for any development team.”
“Customer support has never been easier since we integrated Splore into our system. Our customers love the quick responses, and our support team can focus on more complex issues. It's a win-win for everyone!”
“Splore's AI Answer Engine is like having a personal assistant available 24/7. Our employees have all the information they need right at their fingertips, making internal processes smoother and faster.”
“We've seen a noticeable improvement in employee satisfaction since implementing Splore. The AI Answer Engine provides instant answers, reducing frustration and allowing our team to work more efficiently.”
“Splore has completely transformed our customer service experience. The AI Answer Engine provides accurate and timely information, which has led to higher customer satisfaction and loyalty. Highly recommended!”
One Engine. All the Answers.
An AI Answer Engine built for customers, developers, and employees—accessible, efficient, and easy to deploy.