CX Platform
CX Platform
AI Answer Engine for Exceptional Customer Experience
Boost your CX platform with Splore’s AI-driven answer engine, delivering quick, accurate responses and enhancing your customer service.
Omnichannel AI Platform
for CX
Deliver a seamless and consistent customer experience across all channels with Splore’s omnichannel capabilities. Whether it’s chat, email, social media, or phone, Splore integrates effortlessly to provide instant, accurate answers that keep your customers satisfied and engaged.


Implement Human-in-Loop
Splore combines the power of AI with human oversight through its Human-in-the-Loop feature, ensuring that your AI answers are not only accurate but also contextually relevant and empathetic. This hybrid approach allows your team to intervene when needed, refining AI responses and maintaining a human touch.


Improved Employee Productivity
Boost your team’s productivity with Splore’s AI-driven tools that minimize repetitive tasks and provide quick access to information. Employees can focus on high-value interactions while Splore handles the heavy lifting, resulting in more efficient workflows and happier staff.


Reduced Training Costs & Streamlined Onboarding
Onboard new employees faster and reduce training costs with Splore’s intuitive AI workspace. New hires can quickly get up to speed by accessing Splore’s knowledge base, which provides instant answers and insights, allowing them to become productive team members in no time.


More Features!
Real-Time Analytics
Gain valuable insights into customer interactions and agent performance with real-time analytics in Splore, helping you make data-driven decisions to enhance your CX strategy.
AI-Powered Insights
Leverage Splore’s AI to analyze customer behavior and feedback, providing actionable insights that drive continuous improvement in your service delivery.
Tailored Customer Journeys
Splore’s AI answer engine personalizes each customer interaction, creating a tailored experience that meets individual needs and builds stronger connections.
Scalable Solutions
Whether you’re a small business or an enterprise, the answer engine scales with you, ensuring that your customer experience remains consistent as you grow.
Robust Security
Protect your customer data with Splore’s top-tier security protocols, including encryption and compliance with industry standards, giving you peace of mind.
Seamless Integrations
Connect Splore answer engine with your existing CRM, support tools, and databases effortlessly, creating a unified platform that centralizes your CX operations.
Splore in Action: By the Numbers
35%
Increase in Customer Satisfaction
through personalized and instant responses across all channels.
45%
45% Reduction in Average Handling Time
due to automated, accurate answers provided by Splore
60%
60% Decrease in Training and Onboarding Costs
with Splore’s intuitive AI-powered support tools
20%
20% Improvement in First Contact Resolution Rates
enhancing overall customer experience













From Customers to Employees: Splore Empowers Users of All Types
Customer Support Centers
Enhance response times and service quality across all channels with Splore’s AI-powered answers.
E-commerce Platforms
Improve customer engagement and reduce cart abandonment by providing instant support.
Educational Institutions
Provide students and staff with quick, reliable access to information and support, enhancing learning experiences and streamlining administrative processes.
Financial Services
Ensure compliance and accuracy in customer interactions while reducing operational costs.
Retail Chains
Deliver consistent customer service across all locations and channels, enhancing the shopping experience.
Telecom Providers
Handle high volumes of customer queries efficiently, improving satisfaction and loyalty.
Splore integrates with your existing systems
Data Source Integrations
Splore connects seamlessly with your existing data sources, including CRMs, databases, knowledge base, and cloud storage services, ensuring a unified and comprehensive AI workspace.





Implementation Integrations
Easy implementation with APIs and out-of-the-box integrations. Splore is designed to fit into your current tech stack with minimal disruption, allowing for quick deployment and immediate benefits.





Frequently asked questions

Splore is tailored specifically for CX-focused businesses with a unique emphasis on providing instant, accurate answers and continuous learning from user interactions.

Splore answer engine is omnichannel, supporting chat, email, social media, and more, ensuring consistent service across all customer touchpoints.

Yes, Splore offers customizable workflows, allowing you to tailor the platform to your specific CX requirements and operational processes.

The Human-in-Loop feature in the Splore answer engine allows your team to review and adjust AI-generated responses, ensuring that they are contextually appropriate and maintain a personal touch.

Splore provides comprehensive support, including implementation guidance, training, and ongoing assistance to ensure a smooth transition and optimal use of the platform.
Power up decision making
Splore transforms how asset managers access and apply
knowledge, converting valuable insights into strategic actions.